Herald Suites

Basically everything but what stands out to me is the beautiful craftsman/oriental interior, the woodwork floors and furniture. It is designed specifically only for this hotel at the time when this was the highest standard for quality. And it has always been well maintained and respected. The art is primarily old original botanical and fauna prints that are lavishly framed to match the interior design. It’s stepping into a museum piece from a different era of unique quality.

The staff were very accomodating. I have to leave at night and be back in 30mins. Since they have a popular restaurant (which serves great and affordable food by the way), the parking spot (no reservations) will be immediately taken by other customers once I get back. When I got back, the guard cleaned up a part of the basement parking where I can park my car. I thank the guard for doing that or it's gonna be a hassle waiting outside until a parking spot becomes available (leave your car along the sidewalk and your car will be towed). The staff are also very accomodating. The food is great and affordable, and the food preparation was fast. The price is reasonable given that they are in Makati City - A prime location. The room is okay, no complains.. The bathroom has complete toiletries and there is a bath tub which also serves as your shower area but the shower curtain smells a bit - could have been better. I requested to check out after midnight and they are okay with it.

The staff made sure to personalize their service and how the dealt with each traveler. I stayed for 4 nights and on my first day, the staff at Coca Cafe served me coffee and I requested for milk on the side. They have been serving my coffee the same way, specific to my request since that day. The staff is thoughtful and make you feel welcome and comfortable throughout. Good value for money! I loved the art deco interior plus their in-house restaurants, especially the Japanese restaurant, were exceptional. Wi-Fi was speedy, I was able to do my work with no issues. Front desk is very responsive and takes care of your every need.

The authentic Japanese restaurant on 2nd floor, my requests were accommodated, the amazing waitress at Coca Cafe on April 4 breakfast time who was so kind and helpful, the kind guards Lobby smelled good, no stinky smell

Nice historical hotel, very kind and professional staff, my room was comfortable and clean. Location is ok.